Field Service Technician - Indiana

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Closing Date: 31st January 2017
Reports To: Service Manager, Midwest Region
Position Summary:

Commission, troubleshoot, repair actuators in the field and in the shop.

Location: Indiana
Division: Rotork Site Services
Rotork Office: USA - Milwaukee - Rotork Controls Inc.
Job Type: Full Time
Area Of Interest: Service
Contact: Amie Beatty
Contact Email: amie.beatty@rotork.com

Job Description

Main Responsibilities:

  • Commission, troubleshoot and repair entire Rotork product line in the field, working in diverse situations and working closely with Area Sales Managers and area representatives to grow Rotork business
  • Assist in promoting, creating and updating our Professional Site Services Programs, including but not limited to:
    • Preventative Maintenance
    • In House Refurbishment
    • Retrofit/Retrofit Start-Up
    • Factory Fit/Factory Start-up
  • Sell and understand all retrofit opportunities
  • Complete and submit all documentation accurately and in a timely manner
  • Provide customer support via phone and e-mail when needed

Candidate Specification:

Must be legally able to work in the USA; relocation not available 

  • Frequent overnight travel required with average of 2 wks/month: area to include Indianapolis, Chicago metro area, southwest Michigan, Evansville, IN and Louisville, KY
  • 3 years experience with an Electrical and Mechanical background, to include:
    • Ability to interpret electrical wiring diagrams and conduct failure analysis of mechanical components in repair/service of electro-mechanical products
    • Good verbal/written communication skills and strong problem-solving ability
    • Safe driving record

Functional / Technical Competencies:

  • Strong mechanical/electrical knowledge and troubleshooting abilities
  • Strong customer orientation
  • Self-starter and able to work independently

Requirements:

Please send fully up to date CV and full letter of application, stating how your skills and experience match the job requirements.