Inside Sales Engineer

Closing Date: 31st May 2019
Reports To: Victor Nachar
Position Summary:


  • Devise automation solutions for a variety of products and assemblies using knowledge of electronic controls, electric, pneumatic, and hydraulic actuators, mechanical systems, and operator interface
  • Evaluate products, parts, and processes for cost efficiency and reliability
  • Provide technical support to customers, Engineering, Production, and Contracts departments
  • Provide support coverage to Rotork offices, representatives, and area sales managers in the Americas
  • Review customer request for quotation (RFQ), project specifications
  • Size, select, and communicate via operational description and schematics; electric, pneumatic, hydraulic, electro-hydraulic, and high-pressure gas systems
  • Devise a technical and commercial proposal based on best engineering solution and feedback from area sales manager, representatives, and Rotork offices in the Americas to maximize win opportunity
  • Work with Engineering and Contracts departments on engineering solutions and commercial issues
  • Schedule and chair meetings on large potential projects to include Engineering, Purchasing, Production, and Contracts departments to discuss both orders and active projects. This process covers at least the following areas:
    • Engineering concepts
    • Product customization / configuration
    • Costing and delivery based on suppliers bids for purchased items
    • Identifying long lead items and discuss delivery plan with Engineering and Purchasing departments
    • Liquidated damages, if any, after obtaining executive approvals
    • Commercial terms
    • Follow-up on projects with Rotork company representatives, distributors, customers, and area sales managers
    • Provide product training to new employees, sales force, and customers
    • Write technical product specifications and perform competition analysis using Rotork Sales Management System (RSMS)
    • Occasional customer visitations to perform sales presentations support engineering concepts and designs
    • Develop tools to improve the department process efficiency
    • Ensure customers’ requirements are completely and adequately transferred to Contracts Department


  • Must possess excellent communication skills and must be able to prioritize work load and multi-task in a fast-paced, constantly changing environment
  • Take pride and ownership in work quality
  • Self-driven to learn about new products and desire to expand knowledge
  • Devise quotations in English language
  • Dynamic personality, driven to win projects
  • Motivated, self-starter, able to work independently and in a group format
  • Enthusiastic, goal oriented, and eager to meet or exceed departmental sales objectives and project deadlines
  • Must be able to communicate effectively at all levels (verbal, written, and presentation skills)
  • Must be thorough, accurate, and organized
  • Interact with customers and coworkers.  This requires effective oral and written communication skills
  • Able to creatively combine multiple learned concepts
  • Constantly survey and take note of market trends as applicable to technical requirements and emerging technologies.  This will assist engineering in improving existing products and in developing new products
  • Must be able to apply multi-disciplinary engineering concepts to effectively support custom product requests while providing cost savings and innovative solutions


  • Bachelors of Sciences (B.S.) in Mechanical, Chemical or Electrical Engineering.  Other engineering fields or equivalent experience in hydraulic and pneumatic may also be considered
  • Microsoft Word, excel and outlook (Intermediate level)
  • Experience in electric concepts, pneumatics / hydraulics controls, circuit diagram experience is a plus
Location: Rochester, NY
Division: Rotork Fluid Systems
Rotork Office: USA - Rochester - Rotork Controls Inc.
Job Type: Full Time
Area Of Interest: Engineering
Contact: Helen Ehle
Contact Email:

Please send fully up to date CV and full letter of application, stating how your skills and experience match the job requirements.

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Rotork do not accept speculative CVs from recruitment agencies who are not part of our preferred supplier list and we reserve the right to contact candidates directly without paying agency fees.