Inside Sales Engineer

Closing Date: 18th August 2019
Reports To: Sales Manager
Position Summary:

Responsible for all Inside Sales activities and customer contact from the date an RFQ is received through the handoff of a purchase order to the team’s Contracts engineer. The successful candidate works in a market-/regional team and is in that team responsible for developing and follow up of quotations and proposals for all Rotork divisions.

Location: Rotterdam
Division: Rotork Controls
Rotork Office: Netherlands - Rotterdam - Rotork B.V.
Job Type: Full Time
Area Of Interest: Sales & Marketing
Contact: HR
Contact Email:

Main Responsibilities:

  • Analyse requests for quotation (RFQ), including commercial and technical specifications to develop effective, accurate and professional quotations
  • Management reporting, status follow-up with customers and Rotork representatives
  • Devise technical solutions - size and select actuators with appropriate controls
  • Determine the correct services that a customer requires in addition to the supply of the products
  • Prepare final proposals in a timely manner. Clarify any deviations, assumptions or exceptions to customer project specifications
  • Develop accurate cost and delivery estimates
  • Schedule and chair meetings with other personnel and /or customer to review large projects prior to quotation and after receipt of order
  • Offer telephone support for customer requests or quoted applications
  • Resolve discrepancies between quotation and customer order
  • Ensure customers’ requirements are completely and adequately transferred into a project handled by the team
  • Perform other related duties as assigned by supervisor/Manager

Candidate Specification:

  • Must demonstrate a high level of Customer Service
  • Motivated, self-starter and able to work independently as well as part of team
  • Enthusiastic, goal oriented and eager to meet or exceed departmental sales objectives
  • Applications engineering experience a plus
  • Must be able to communicate clearly and effectively at all levels
  • Must be thorough, accurate, organised and reliable
  • Must be able to multi-task

Functional/ Technical Competencies:

  • MBO-WTB or MBO-E) with an HBO thinking and working level
  • Must be proficient in Microsoft Word (intermediate level), Excel (intermediate level) and Outlook

Core Competencies:

  • Able to quickly learn and utilise business software, proven experience with Microsoft Dynamics AX2009 is a pre-requisite
  • Fluent in Dutch and English (spoken and written word) is necessary, French is also a pre-resquisite

Please send fully up to date CV and full letter of application, stating how your skills and experience match the job requirements.

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No Agencies

Rotork do not accept speculative CVs from recruitment agencies who are not part of our preferred supplier list and we reserve the right to contact candidates directly without paying agency fees.