Service Coordinator


  • Reports To: Service Supervisor
  • Location: Houston

Position Summary

This role is a key role which is focused on establishing and maintaining relationships with our customers, scheduling field and in house service jobs and ensuring all service administration is up to date and accurate. This position requires excellent organizational and communication skills that exhibit a “Customer First” philosophy.

The Opportunity

Reporting to the Service Supervisor, is responsible for the effective coordination of Service Technician scheduling and administration.

In this role you will raise non conformance reports and communicate with Quality departments and engineering for warranty related issues, complete shipping and receiving duties and be responsible for generating, maintaining, and closing service tickets.

This role would suit a person who is a strong communicator and excels in a customer service orientated environment.

Experience Requirements

  • Strong customer service skills
  • Ability to multi-tasks and organize priorities
  • Understanding of basic electrical schematics and wiring diagrams
  • Proficient in Microsoft Office applications, MTMS

The Successful Candidate

  • Technically minded
  • Good organisational skills
  • Independent and resourceful

To apply for this role, please submit your up to date CV.


About Rotork

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

No Agencies

Rotork do not accept speculative CVs from recruitment agencies who are not part of our preferred supplier list and we reserve the right to contact candidates directly without paying agency fees.