IT Service Analyst


  • Sluitings Datum: 15th October 2021
  • Reports To: Service Control Lead
  • Locatie: Bath, UK

Position Summary

IT Service Analyst

Rotork is looking for an IT Service Analyst to take a proactive role in supporting with the service transition activity analysis. The successful team member will be responsible for ensuring the introduction and transition of new, or enhanced IT services into operations in line with agreed transition management best practices. They will ensure effective technical changes are planned, tested, deployed, and promoted to live production following Change Management Policies and Processes.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

 

Responsibilities:

  • Collaborate with IT leads and IT service representatives to ensure IT-wide engagement with IT service transition
  • Follow established transition process to ensure service readiness. Continuously to evaluate process for suitability
  • Maintain transition processes, transition readiness criteria, and the necessary internal controls to ensure adherence to the processes


Ideal candidate profile:

  • ITIL Foundation qualification
  • Previous experience in Service Transition Management and other IT Service Management processes
  • A general understanding of IT services, service architecture, service readiness and the associated required deliverables/outcomes


About Rotork

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals, and food- these are the flows on which our modern world depends.

Today we are respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

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No Agencies

Rotork do not accept speculative CVs from recruitment agencies who are not part of our preferred supplier list and we reserve the right to contact candidates directly without paying agency fees.