New Service Centre gives further support to a buoyant Indian market
Responding to a steady increase in the demand for Rotork products in India, a dedicated new Service Centre has been established at the Rotork Chennai factory.
The new office and workshop facilities will give customers a focussed and highly efficient service, providing actuators, spares and overhaul services, and offering a quick response for a full range of maintenance and repair activities.
The 1200 sq. ft. workshop is equipped with five work benches, served by a 500kg capacity crane to facilitate the handling of the largest actuators. A dedicated stores area has been introduced to maintain the availability of material stocks for quick overhauls and the assembly of spares orders, whilst a new test rig has been installed to ensure that refurbished actuators are despatched in a fully tested and certified condition.
In addition to maintenance and repair, the new workshop will also facilitate extended scope activities such as the provision of actuated valve packages and associated equipment.
Three full time service engineers and two service technicians are available to meet customers’ requirements, for either workshop or on-site applications. Experienced staff members are also on hand to give advice on every aspect of the services offered.