Contracts Administrator

Closing Date: 31st May 2019
Reports To: Jamie Lindsley
Position Summary:


Responsible for all Order Entry and Project Engineering activities and customer contact for fluid power actuator Purchase Orders, from the date received to the successful completion of the order. Successful candidate will be responsible for specification, quotation and purchase order review and reconciliation, order entry, order maintenance, order expediting, and engineering support all while providing exceptional customer service.



Compare customer Purchase Order (PO) to quotation and project specifications to confirm accuracy, and collaborating with Inside Sales and Engineering to resolve any PO discrepancies.
Review, understand, and implement commercial and technical specifications to fully implement and adhere to the scope of PO.
Schedule and chair project kickoff meetings with other Rotork personnel for large and/or complex orders as needed
Clarify any deviations, assumptions, or exceptions to customer specifications
Order entry into MTMS with attention to detail and accuracy
Provide excellent customer service to both internal and external customers, including order acknowledgements, promise dates, as well as any order updates or delays
Provide phone support for current orders or installations
Perform other related duties as assigned by supervisor


Basic knowledge of pneumatic and electric actuators, valves, mechanical systems
Must demonstrate a high level of Customer Service. 
Motivated, self-starter and able to work independently as well as part of a team.
Enthusiastic, goal oriented and eager to meet or exceed departmental objectives.
Must be able to communicate effectively at all levels. 
Must be thorough, accurate, organized and reliable. 
Must be able to juggle multiple tasks at once.
Must be proficient in Microsoft Word (intermediate level), Excel (intermediate level) and Outlook. Able to quickly learn and utilize business software.

Location: Rochester, NY
Division: Rotork Fluid Systems
Rotork Office: USA - Rochester - Rotork Controls Inc.
Job Type: Full Time
Area Of Interest: Contracts
Contact: Helen Ehle
Contact Email:

Please send fully up to date CV and full letter of application, stating how your skills and experience match the job requirements.

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No Agencies

Rotork do not accept speculative CVs from recruitment agencies who are not part of our preferred supplier list and we reserve the right to contact candidates directly without paying agency fees.