Inside Sales Representative

Closing Date: 26th October 2019
Reports To: Operations Manager
Position Summary:

Responsible for all Inside Sales activities and customer contact from the date a Request for Quote (RFQ) is received to the successful completion of the order. Successful candidate will be responsible for providing exceptional customer service, developing quotations, order entry, and order expediting.

 

Location: USA - Dallas
Division: Rotork PLC
Rotork Office: USA - Houston - Rotork Controls Inc.
Area Of Interest: Sales & Marketing
Contact: Human Resources
Contact Email: GulfCoastCareers@rotork.com

Main Responsibilities:

  • Analyze requests for quotation (RFQ), including commercial and technical specifications to develop effective, accurate and professional quotations for a broad customer set
  • Timely support of the Rotork Dallas sales team – including both Rotork and channel partner personnel
  • RFQ logging, management reporting, status follow-up with customers, Rotork Dallas representatives and distributors
  • Provide exceptional customer service to both internal and external customers
  • Devise technical solutions - size and select actuators and any additional components
  • Prepare final proposals in a timely manner.  Clarify any deviations, assumptions, or exceptions to customer specifications
  • Order Entry - ensure customers’ requirements are completely and accurately entered into the ERP system
  • Develop accurate cost and delivery estimates
  • Schedule and chair meetings with other Rotork Dallas personnel to review large projects prior to quotation and after receipt of order
  • Provide exceptional customer service to both internal and external customers
  • Provide phone support for requests or quoted applications
  • Resolve discrepancies between quotation and customer order
  • Perform other related duties as assigned by supervisor

Candidate Specification:

  • Basic knowledge of electronic controls, pneumatic and electric actuators, mechanical systems
  • Must demonstrate a high level of Customer Service. 
  • Motivated, self-starter and able to work independently as well as part of a regional factory store environment.
  • Enthusiastic, goal oriented and eager to meet or exceed departmental sales objectives.
  • Must be able to communicate effectively at all levels. 
  • Must be thorough, accurate, organized and reliable. 
  • Must be able to juggle multiple tasks at once.
  • Must be proficient in Microsoft Word (intermediate level), Excel (intermediate level) and Outlook. Able to quickly learn and utilize business software.

To apply for this role, please submit your up to date CV.

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No Agencies

Rotork do not accept speculative CVs from recruitment agencies who are not part of our preferred supplier list and we reserve the right to contact candidates directly without paying agency fees.